Information Technology News and Insights

For many UK SME owners and finance directors, the IT decision appears simple: recruit an internal IT professional or appoint an external provider. In practice, there are three realistic operating models: A primarily in-house IT function Traditional outsourced...

A disaster recovery plan that has never been tested is not a control. It is an assumption written down. The distinction matters. A document may say that systems can be restored within four hours, that backups are available, and that staff know what to do...

For many UK SMEs, the retirement of the traditional telephone network is still being treated as a telecoms upgrade: replace a phone system, port a few numbers and move on. That approach is too narrow. The retirement of the Public Switched Telephone Network...

For many UK SMEs, technology begins as a collection of practical decisions. A new laptop is purchased for a new starter. A cloud application is introduced to solve an immediate problem. A faster broadband connection is ordered after a video call fails. A...