Information Technology News and Insights

Growth is good for business. It is less enjoyable when a new starter cannot access the finance system, a second site has unreliable Wi-Fi and customers are still calling a phone queue nobody remembered to update. These problems often arrive together because...

October is a useful moment to stop treating technology as a collection of renewals and urgent fixes. There is still time to close important gaps before year-end, while the new budget is being shaped. The opportunity is to make security, continuity, core...

Four IT suppliers can mean four contracts, four invoice formats and four renewal dates. It can also mean four different answers to the same question: who is responsible when a problem crosses from one service into another? A cloud issue affects the network...

An IT renewal is a chance to check whether your technology still supports the business you are running, and the one you plan to become. Before agreeing another term, step back from the supplier’s quotation and ask four director-level questions. This review...