A disaster recovery plan that has never been tested is not a control. It is an assumption written down. The distinction matters. A document may say that systems can be restored within four hours, that backups are available, and that staff know what to do. Until the business has attempted recovery under controlled conditions, those statements remain unverified. For UK SMEs, Disaster Recovery testing is...
For many UK SMEs, the retirement of the traditional telephone network is still being treated as a telecoms upgrade: replace a phone system, port a few numbers and move on. That approach is too narrow. The retirement of the Public Switched Telephone Network (PSTN) and ISDN on 31 January 2027 is a wider infrastructure event. It affects Voice and Connectivity, site resilience, security, payment systems,...
For many UK SMEs, technology begins as a collection of practical decisions. A new laptop is purchased for a new starter. A cloud application is introduced to solve an immediate problem. A faster broadband connection is ordered after a video call fails. A helpdesk provider is appointed when internal staff can no longer keep up with support requests. Each decision may be reasonable in isolation. The...
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