For many UK SMEs, compliance begins with a certificate and ends with a folder of policies. That approach is understandable, but it misses the commercial question: Can the business continue operating when a critical system, supplier, site or member of staff is unavailable? That is the real test of resilience. A credible Disaster Recovery strategy connects compliance, core business systems, infrastructure,...
Most UK SMEs do not choose Managed IT Services because they want another supplier. They choose them because something broke, someone left, or a renewal arrived with a deadline attached. That is not a procurement strategy. It is a reaction. The result is familiar: overlapping contracts, a helpdesk that appears only when something fails, and a technology roadmap quietly shaped by whichever supplier happens...
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