Resilience is often described as a feeling. Leaders feel confident that systems are secure, backups are working and the business could continue after a serious incident. That confidence is useful. Evidence is better. For UK SMEs, resilience should be demonstrable through a connected programme of governance, technical controls, tested recovery, dependable business systems and disciplined technology...
For many UK SMEs, the technology estate has grown by accretion rather than design. A broadband contract was added for a new office. A separate supplier installed the phones. Another provides Microsoft 365 support. A cloud specialist manages a handful of workloads. The local IT company handles laptops and user issues. A security platform was introduced after an audit. A backup service appeared after a...
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